1) What is the Kimirica Reward Points Program?
Kimirica Reward Points Program is our newly launched loyalty program designed to reward you for taking your journey with us! Through the program, you will be eligible to earn points whenever you engage with Kimirica, such as making a purchase, referrals, reviews, and sharing your love for us on Social Media and much more! WE can see you SMILING already:)

2) How do I earn Reward Points?
You can earn points via the following activities:

Signing Up:
New customers who sign up for the program will get started with --- Points! If you have an existing account,no worries! Your points from past purchases from October 2020 onwards can be unlocked HERE! Hidden TREATS are waving at you!

Purchases: All qualifying purchases earn points for every product you buy. You can earn 1 Point for Every Rs 1 spent on purchase! Yay, delights unlocked!

Birthday Points: Celebrate your birthday with an additional 500 Points! Smile, goodness awaits!

Social Media Sharing: Follow and like us on Instagram or share us on Facebook for 2500 points each. Be a part of our FAM, smile..giggles..love just for you!

3) What if I already have a Kimirica account?
Wellah, that's perfect! You have automatically been enrolled in the Kimirica Reward Points Program. We structured the program to be effective retroactively to October, 2020. Any purchases made since that date will be automatically reflected in your Kimirica account! Isn't that GREAT…!

4) Who is eligible for the Kimirica Reward Points Program?
Everyone over the age of 18! Just sign up for an account HERE and start earning reward points! Go, get TREATING yo’self now!

5) How do I redeem Reward Points?
Click the Reward Points button on the ___ of any Kimirica page to be taken to your Kimirica
Reward Points Program homepage (please remember to login!). There, you can choose to
redeem your points for products! Tadaa..it's that EASY-PEASY good!

6) Do my Reward Points ever expire?
Yes. Reward Points are eligible for redemption up to twelve (12) months from the date they are originally earned. If no points are earned or spent for a twelve (12) month period, your Point balance will be set to zero. So, shop more to splurge more and SAVE BIG!

7) How do I check how many Reward Points I have?
Click on the Reward Points tab of any Kimirica page and select the Home tab to see how many points you have accumulated. We wish you BIG BIG BIG numbers and BIGGER smiles:)

8) I just placed an order / signed up / engaged on social media but I don’t see Reward Points added to my account. What to do?
Not to worry! Sometimes it takes our system a few days to process and apply Points to your account. If you don’t see the points in your account after 2-3 days, please email us at crm@kimirica.shop with your order number and we’ll take care of it for you! Keep calm and SELF-LOVE:)

9) What happens if my order is returned or canceled?
Any points associated with that order will be deducted from your Reward Points account balance! No worries, we can't wait to see you SHOP AGAIN:)

10) How do I leave the Reward Points program?
We’re sorry to see you go! If you would like to leave the Reward Points program, please email us at crm@kimirica.shop and we will deactivate your account. Please note that deactivating your account will cause you to lose any accrued points. You may re-enroll in the program at any time, however, your Points balance will reset to zero! So, no GOODBYES, just HIGH-FIVES:)

11) I need help with my Reward Points account!
Contact us at crm@kimirica.shop with any questions or feedback! Can't WAIT to see yaa!